Who files an accessibility compliance report, and when

• Businesses and non-profits with 20 to 49 employees in Ontario

  December 31, 2026Every three years. One question on the form, about the Customer Service Standards.

  You file. The regulation exempts organizations of your size from reporting on every standard except customer service (s. 86.1(1)(b)); the other standards still apply to how you operate. No written documents are required at your size; the policies, training, feedback process and public notices are.

• Businesses and non-profits with 50 or more employees in Ontario

  December 31, 2026Every three years. Six questions, one per standard.

  You file on all applicable standards (s. 86.1(3) para. 3). Your size also requires written policies, a multi-year accessibility plan, training records, written accommodation and return-to-work processes, and six customer service documents.

• Businesses and non-profits with 1 to 19 employees

  No reportExempt from filing (s. 86.1(1)(a)). The standards still apply.

  You do not file. You must still serve customers with disabilities as the Customer Service Standards say, train your people, provide accessible formats on request and accommodate in employment. If you grow to 20 employees, you file in the next cycle.

• Designated public sector organizations

  Not December 31, 2026Every two years. The 2025 report was due December 31, 2025; the next is expected at the end of 2027 (our calculation from s. 86.1(3) para. 2; Ontario's page does not state it).

  Municipalities, school boards, hospitals, colleges, universities, public transit organizations and the bodies in O. Reg. 146/10 file on a two-year cycle, whatever their size. If the 2025 report was not filed, it is still owed. Lisavel does not sell a public-sector report; the free check gives you the correct answer and the guides apply to you too.

The cycle, in one table

Report due dates under O. Reg. 191/11, s. 86.1(3)

Who	How often	Past due dates	Current	Next (our calculation)
Businesses and non-profits, 20 or more employees	Every 3 years	2014, 2017, 2020, 2023	December 31, 2026	December 31, 2029
Designated public sector	Every 2 years	2013 … 2023, 2025	December 31, 2025 (overdue if missed)	December 31, 2027
Government of Ontario and Legislative Assembly	Every year	—	—	—

What “filing” means

The report is a short online form on Ontario's portal. It asks for your legal name, business number (BN9) or AODA identifier, employee count, address, sector, and one or six yes/no questions. A named person with authority to bind the organization certifies it (AODA s. 15). After filing, the report must be made available to the public (AODA s. 14(2)). Ontario also asks you to tell the ministry when your address, contact, employee count or status changes.

Under the Accessibility for Ontarians with Disabilities Act, 2005, inspectors may check compliance (Part IV, ss. 18 to 20), and a director may order an organization to file its report or comply with a standard, and may order an administrative penalty (Part V, s. 21). The practical point for most organizations is simpler: file an honest report by the date, and keep the evidence behind each answer.

Sources

• O. Reg. 191/11, Integrated Accessibility Standards, s. 2 (definitions of small and large organization), s. 86.1 (reports). Consolidation in force from March 30, 2026. Read 2026-11-01.
• Ontario: Completing your accessibility compliance report (deadlines, what to have ready, certifier, notifying changes). Read 2026-11-01.
• Ontario: Accessibility rules for businesses and non-profits (how to count employees; what applies by size). Read 2026-11-01.
• Accessibility for Ontarians with Disabilities Act, 2005, ss. 14 and 15 (read 2026-11-01); Part IV, ss. 18 to 20 (inspections) and Part V, s. 21 (orders and administrative penalties) (read 2026-11-02).

This page explains the published rules. It is not legal advice; the regulation on e-Laws prevails.