Customer-service pack
AvailableFor businesses and non-profits with 20 to 49 employees in Ontario
US$49one payment · tax at checkout
- Your obligationsExplained, with citations
- Report questionsThe one question, walked through
- QuestionnaireAll standards that apply at your size
- Report cardGrade per standard, ranked findings
- TemplatesRecommended: customer service policy, feedback process, training sign-off
- Documents required by lawNone at your size
- Refund14 days, in full
Below 50 employees the regulation does not require written documents. The templates are recommended because a written policy is the simplest evidence, and because your one question is about customer service.