Guide
The AODA compliance report 2026: who files, what it asks
The accessibility compliance report is a short online form filed with Ontario's Ministry for Seniors and Accessibility. For 2026 it is due from businesses and non-profits with 20 or more employees in Ontario.
Who files in 2026
- Businesses and non-profits with 20 to 49 employees in Ontario: yes, by December 31, 2026. The form asks one question.
- Businesses and non-profits with 50 or more employees: yes, by December 31, 2026. Six questions.
- Businesses and non-profits with 1 to 19 employees: no report (s. 86.1(1)(a)). The standards still apply.
- Designated public sector organizations: not this year. They file every two years; the 2025 report was due December 31, 2025, and the next is expected at the end of 2027 (our calculation).
What the form asks: 20 to 49 employees
One yes/no question:
Is your organization in compliance with all applicable requirements of the Customer Service Standards?
That is because s. 86.1(1)(b) exempts organizations of this size from reporting on the other standards. Those standards still apply to how you operate; the form simply does not ask about them. If you answer No, the portal asks you to tick what is missing before you can continue.
What the form asks: 50 or more employees
Is your organization in compliance with all applicable requirements of the General Section?
Is your organization in compliance with all applicable requirements of the Information and Communications Standards?
Is your organization in compliance with all applicable requirements of the Employment Standards?
Does your organization provide transportation services, either directly or through a third party?
(If Yes, a question about the Transportation Standards appears.)Is your organization in compliance with all applicable requirements of the Design of Public Spaces Standards?
Is your organization in compliance with all applicable requirements of the Customer Service Standards?
Each question has a comment box. When you answer No, a checkbox list appears. For the General Section the ministry's user guide shows the list: Accessibility Policies; Multi-Year Accessibility Plans; Self-Service Kiosks; Training staff; Training records; Other. The lists for the other questions appear only inside the portal.
What to have ready
- Your organization's legal name and operating name, business number (BN9) or AODA identifier, address and NAICS sector.
- The number of employees in Ontario (full-time, part-time, seasonal and contract; not volunteers, contractors or staff outside Ontario).
- The name and contact details of the certifier: a director, senior officer or other person with authority to bind the organization, who certifies that the information is accurate (AODA s. 15).
- An honest answer to each question, and the evidence behind it: policies, training records, your feedback process, notices posted.
After you file
The portal shows a summary and reminds you that your organization may be audited or inspected, and that you must make the completed report available to the public (AODA s. 14(2)), for example by posting it on your website. Ontario also asks you to update your profile when your address, contact, employee count or status changes.
How Lisavel helps
The free check tells you which row above you are in. The paid report asks you plain questions about each duty behind the form's questions, grades each standard by fixed rules, drafts the documents your size calls for, and shows which questions your evidence supports today. You file on the government's portal; your certifier signs.
Sources
- O. Reg. 191/11, s. 86.1 (who reports, how often).
- Ontario: Completing your accessibility compliance report.
- Accessibility Compliance Reporting Portal User Guide, Ministry for Seniors and Accessibility, February 2026.
- AODA, 2005, ss. 14 and 15.
Not legal advice. The regulation on e-Laws prevails.